Refund Policy

Eligibility for Refund

You may be eligible for a refund if:

• You request a refund within 48 hours of purchase
• The product was not delivered as described
• Technical issues prevent the product from working on your system
• Our support team cannot resolve your issues

Non-Refundable Cases

Refunds will NOT be provided if:

• More than 48 hours have passed since purchase
• You simply "changed your mind" after product delivery
• You initiated a chargeback without contacting us first
• You violated our Terms of Service
• You shared or redistributed the product
• You refuse to cooperate with our support team

Refund Process

To request a refund:

• Step 1: Join our Discord server
• Step 2: Create a support ticket
• Step 3: Explain the reason for your refund request
• Step 4: Our team will review your request within 24-48 hours
• Step 5: If approved, refund will be processed to original payment method

Processing Time

Once approved, refunds are typically processed within:

• PayPal: 1-3 business days
• Cryptocurrency: 1-5 business days
• Other methods: 3-7 business days

Please note that your bank or payment provider may take additional time to process the refund.

Chargebacks

We strongly discourage chargebacks. If you have an issue:

• Contact us first - we're here to help!
• Unauthorized chargebacks will result in permanent ban
• We may pursue recovery of funds through payment providers

Contact Us

For refund requests or questions about this policy, please contact us through our Discord server.